What is the source of these leads?
Property, Foreclosure, and Mortgage/Lien information is compiled directly from public data from individual counties across the country. Active Listings are sourced by various IDX feeds.
We purchase and procure our data from multiple reputable data providers. One of our providers provides real estate data to over 650,000 real estate agents and brokers and 19 federal agencies. So rest assured, you are getting some of the highest quality data available.
How frequently is this data updated?
We receive daily updates on Property, Foreclosure, and Mortgage/Lien Information. However, this does not necessarily mean that individual counties update their records daily. An individual county may update their records daily, weekly, or even monthly depending upon their technical sophistication. IDX records are updated daily.
How do you know this information is correct?
While every effort has been made to ensure this data is accurate, we cannot escape the old data idiom - “Garbage In, Garbage out.” While the source of this data is government agencies and real estate agents, it is a person who is entering the information in at the source. There could be typos or omissions by human error that could cause the information to be incorrect.
Is mortgage and lien information up to date?
Mortgage and lien information is provided at the time of purchase and what is filed with the county at that time. As time progresses, and if payments are current, then the balance due on that loan would drop over time.
How do you calculate the home value or AVM?
AVM or Automated Valuation Model is a type of service that provides real estate property valuations based on modeling several factors, including analyzing values of comparable properties. There are hundreds of AVM services used by financial institutions. The one we use is geared towards real estate services. It is important to note that AVM services do not include the condition of the property.
Why am I unable to see records for my area?
If you don’t see records for your area it could be one of three things:
- You have too many filters applied. Reduce the number of filters to expand your search.
- The county does not provide the information that you are looking for.
- We do not have coverage available in that county for that specific lead type.
Please let us know if you see a ‘gap’ in the data and we can help you.
How do you determine LTV?
LTV or Loan-to-Value is determined by comparing the Loan Value and the Assessed Value of a property at the time of purchase. The Loan Value is a static number that is only updated if the property is resold and a new loan is taken out on the property.
- Loan Value / Assessed Value = LTV
If there is no loan taken out on a property the purchase price of the property is used in determining LTV.
Some states and counties may not have LTV information available due to state disclosure regulations.
Is LTV the same as equity?
LTV is not the same as equity.
The LTV or Loan-To-Value of a property is the ratio of the Loan Value and the Assessed Value at the time of purchase.
- Loan Value / Assessed Value = LTV
Equity is the difference in dollars between the value of your property and the total amount owed on outstanding loans.
- Home Value - Loans = Equity
The information I see is incorrect. I know this home has 4 bedrooms; why does it say it has 3.
Remember that the information provided to us is from the county directly. It is what they have on record - so that data could have been entered incorrectly from the start, or an addition could have been made to the home that the county was not made aware of.
If I set-up a direct mail campaign what address will the mail pieces be sent to?
With the exception of Active Listings, our letters/postcards always get mailed to the tax mailing address provided by the county. For Active Listings you should reach out to the broker/agent.
What details do you provide for contacts/properties?
For Contacts, we provide the name and mailing address.
For Properties, we provide details based on the county records such as number of bedrooms, bathrooms, square footage, as well as current mortgage information, along with a transaction history.
What does the Lead Types Matching filter do?
By default properties must have all lead types when filtering with lead types is selected. By switching to "Any", you are saying that properties can have 1 or more of any of the selected lead types.
Why don't I see bedrooms and bathrooms for Private Lenders or Renters?
Certain lead types do not have bedroom and bathroom information included with the lead contact information. There are 2 different reasons:
1. Our data providers may or may not supply property information to use on all Leadpipe Types
2. Lead types like Private Lenders and Renters are unique in that they do not have a subject property attached to them. Meaning the address provided is the contact mailing address of the lead.
Why don't I see a map for Private Lenders and Renter leads?
The map view in Leadpipes is meant to show the subject property location. The leads we provide for Private Lenders and Renters are predominantly the mailing contact information of the individual and not the property so we do not activate the map feature for these types.
Why don't I see the Assessed Value or Sales Price for my County?
Assessed Value and Purchase Price are not available in Non-Disclosure states. Here is a brief description of Non-Disclosure states from Zillow:
"The big, big picture is that in a non-disclosure state, transaction sale prices are not available to the public. There are 2 main causes for states being considered non-disclosure:
1. In most non-disclosure states or counties, when a real estate transaction occurs, the sale price is not required to be submitted to the county office (this is the case in Texas and North Dakota among others).
2. Even though records are kept by a governing body, the records can not be distributed to the public. Such is the case in New Mexico, which is a strict non-disclosure state; information about a property can only be given to the registered owner of the property."
The following are considered Non-Disclosure States:
- Alaska
- Idaho
- Kansas
- Louisiana
- Mississippi
- Missouri (some counties)
- Montana
- New Mexico
- North Dakota
- Texas
- Utah
- Wyoming
Why don't I see my county in the county list for my state?
There are two reasons your county may not appear in the drop down list.
1. Depending on the official government name, the word "county" may be included. Try typing 'county' after the county name in the search field.
e.g. Enter "Cuyahoga County" and see if the location populates in the drop down list.
2. If your county is not showing in the drop down list for your state then we currently do not receive data for that county from our data provider(s).
Why am I getting 'No Results' when I search my county?
When searching in Leadpipes you may occasionally come across 'No Results'. This could be for one of several reasons:
- The county you are searching in may have a small population and there aren't any available leads for that county in the system
- You have gone too granular in your search filters. If this is the case, try removing some of your filters to get more results.
- You have not gone back far enough in your date range and we don't have updated data from that county yet. Most counties update their records every few months but searching less than 3 months and in some cases less than 5 months will often return 'No Results'. If this is the case, try setting the date range back to 6 months or earlier.
QA Team
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